Radley Medina COO
Radley Medina has spent over two decades in executive leadership at some of the world’s most famous entertainment & hospitality destinations. As a seasoned practitioner of Lean Six Sigma, he ensured the quality programs and execution of customer experiences as a Vice President at Caesars Entertainment and served as the Head of Experience for The Cosmopolitan, Station Casinos, and Caesars Palace. As a thought leader and conference speaker, Mr. Medina shared his experience and expertise in labor effectiveness, CX, and EX, to assist companies design and implement world-class experience and operations strategies.
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